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What is a shopping cart?
A shopping cart
for an online business is similar to the shopping carts
used at your grocery store. You add your items to the cart,
you checkout, you pay, and then you take your items
home. However, instead of having a cashier and “bagger”
the shopping cart does it all for you.
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Why do I need a shopping cart?
There is a big
difference between an order form and a shopping cart. An
order form is usually just a page you might put on your
web site for your customers to fill out. They would enter
what they want to purchase, add their billing and shipping
information, and then mail or fax the order form to your
company. A shopping cart is a full order taking system that
allows your customers to select a product by clicking on
a “Buy” button which puts their selections into
a “shopping basket”. From the shopping basket,
the customer can go to a secure order checkout page on which
they will enter their billing and shipping information.
The order page is then submitted directly to the merchant
via the Internet through a secured gateway to protect the
customer’s sensitive information such as credit card
numbers.
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Will
JAC work if......?
One of the benefits
of the JustAddCommerce demo program is that if can be done
using the demo it can be done when purchased. We encourage
you to play with the program and see if it will fit your
needs. You cannot “break” the program or your
web site by testing the program. Install it and try it today!
There is no time limit or charge for the demo version. It
works just like the Standard version of JAC except when
test orders are submitted the numbers will be XXXX out.
In fact, if you decide you want to purchase the JAC program
we can activate your demo JAC Serial number as a licensed
number.
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I have already designed a web site. Can I add JAC
to my existing site?
Yes. JAC was designed
to easily add to an existing web site. Simply open your
web site up in your editor and place JAC buttons on your
pages. Once you've added purchase buttons to your pages
and created a checkout form, you are ready to take orders.
It's that easy!
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I
have used a JAC demo on my site. Do I have to change anything
when I purchase the licensed version?
No. We can activate
your demo JAC Serial number as a licensed number when you
purchase JAC.
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Can
I host JustAddCommerce on my own servers?
No. What makes
JAC unique and special is that it resides on our redundant,
secure transaction networks. This enables us to maintain
and ensure the highest levels of security, reliability and
speed possible for your ordering system. This also gives
your business maximum freedom to move web hosts any where
at any time.
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What
requirements are needed in order to use JAC?
JustAddCommerce
is a plug-in program for FrontPage® and Dreamweaver®.
In order to design and make changes to JAC, one of these
editors must be installed on your computer. That is the
only requirement. Because the JAC shopping cart is stored
on the secure JAC Networks, there are no server side requirements.
JAC will work with all web hosts available today.
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Do
I need to know HTML or any other programming to add JAC to
my web site?
No. JAC was designed
to be easy to add to your web site. All the HTML information
is inserted for you. All you have to do is access the JAC
Menu bar through your editor and use the plug-in components
to add JAC to your site.
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Once
I install JAC, how long will it take to get my store online?
Depending on the
size of your site, it can take as little as 1 hour to have
JAC up and running and your store online. It really is as
simple as opening your designed web pages up in your editor,
place your purchase buttons where you want them, enter the
information in the purchase button screen, and upload your
pages. You will also have to configure your shipping charges
and your checkout form. This also takes little time because
all the programming is done for you. All you have to do
is enter the information in the fields provided.
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What
happens when a customer places an order?
1.
The customer chooses to purchase an item from your site
by clicking a JAC purchase button.
2. The item information is then put in
the JAC shopping cart.
3. If the customer would like to checkout
at this point they click on the "Order Checkout"
button in the Shopping cart screen. If they would like to
continue shopping they click the "Continue Shopping"
button.
4. Once the customer is done shopping,
they will fill out the checkout form information.
5. The customer will then precede with
the checkout process to confirm and submit the order.
6. The customer and yourself will receive
a confirmation email that the order has been placed.
7. The customer's order is then placed
in what we call your JAC account. This account is fully
secure because it is located on the secure JAC Transaction
Networks. It is here that you will retrieve your orders
with a protected password.
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How
secure is the JustAddCommerce Program?
Security has always
been the #1 priority for Rich Media Technologies, Inc. The
unique, redundant JAC Transactions Networks are protected
by the highest levels of encryption possible with the best
firewall protection available in secured facilities within
the United States, with access limited to key personnel.
Most shopping carts reside on ISPs where access may be available
to numerous people because of the hosting or data-basing
requirements. The greater the number of people with access
to your shopping cart, the greater the possibility of a
breach of security. The JAC Transaction Networks hold your
orders and account information securely until you access
the Network with your password to retrieve your orders.
You can be assured that the information given to you by
your customers will be secure. Our engineers have also included
four different levels of security within the JAC program
that you can choose from to protect your shopping cart information.Click
for more information.
In the five years that JAC has been on the market and used
by thousands of merchants worldwide, there has never been
a breach of security or loss of protected information.
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What
is the difference between the Standard and Real Time versions
of JustAddCommerce?
Both versions
of JAC work the same as far as how the shopping cart works.
The only difference is how the submitted orders are processed.
With the Standard version you manually process the orders
at your business location using a merchant account of your
choice. The Real-time version processes the orders automatically
for you so you do not have to worry about collecting the
funds. The Real-time version requires that you have an approved
Merchant Processing account through either Nova Corporation
or Authorize.Net. You may begin with the Standard Version
and upgrade to the Real Time Version at a later time with
the changes to enable Real Time done by us — you will
not have to change your purchase buttons and may or may
not have to update your checkout form. Click
for more information regarding the required Merchant Processing
account.
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Do
I have to have my own SSL Certificate?
One of the great
things about JAC that sets us apart from other carts on
the market, is that the SSL Certificate is included with
the JAC Service. Because JAC is stored on the secure JAC
Transaction Networks, the certificate is a part of your
JAC service package. That equals a $300+ savings for you
per year!
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Can
I use one copy of JAC for multiple web sites?
Because of the
way JAC sets up global options and merchant accounts, the
only way you can use one copy of JustAddCommerce for more
than one web site would be in a mall situation where all
the stores would share the EXACT same Order Checkout page
and form, including the same taxes, shipping, etc.
We do offer a multi-user/reseller discount program if you
will require more than one copy of JAC. The program is simple,
after you have purchased your first copy of JAC at the full
price (either JAC Standard or JAC Real-time), you may then
register on our web site for a Reseller's number which will
allow you to purchase additional copies at a discount.
Click
for more information.
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I
am having a web designer build my site for me. Do I need to
have JAC installed on my computer in order to access my orders
and account information?
No. As long as
you have Internet connectivity, you can access your JAC
account by using either a "Retrieve Orders" button
built for you by your web designer or by accessing the link
to the JustAddCommerce Web Administration.
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If
I change my web host, will my shopping cart still work?
Yes. Because JAC
is compatible with all browsers and servers, you can move
your site at any time. There are no server-side requirements
for your web host.
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Why
do I pay the Yearly Renewal Fee?
The JAC Yearly
Renewal Fee of $329, which begins the second year you own
JAC, covers the cost of the SSL security
licenses for your JAC Service, provides space on our redundant
JAC Transaction networks for your order traffic (12,000
orders per year), gives you free email technical support,
and includes specific updates with added features and improvements
to JAC.
Click for
more information.
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Can
I accept Purchase Orders with JAC?
Yes, with the
JAC Standard version. You can customize your checkout form
to add Purchase Orders as a method of payment. The payment
field can be changed to accept whatever form of payment
you would like to take (checks and money orders only, specific
credit cards, purchase orders, etc.)
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What
types of businesses can use JAC?
JAC is the ideal
shopping cart solution for all types of businesses. From
small home-based businesses to larger brick-and-mortar companies
who want to expand to the Internet. JAC is also used by
charities, professional associations, organizations and
schools for everything from selling learning materials,
to tickets to events, to accepting donations, signing up
members and accepting dues payments. JAC is ideal for any
person or organization who wants to take secured information
over the Internet 24 hours a day.
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