link to home page link to jac page link to jac gallery page link to resellers page
link to order page link to credit card services page link to support page link to about us page
link to knowledge base

JAC Knowledge Support Base

  • Common Issues for JAC support.
link to tech support

JAC Technical Support Hours:

  • 9 a.m. to 5 p.m. (MST)
  • Monday through Friday
  • Closed holidays and weekends

Making Fields Required on your Checkout Form

JustAddCommerce allows you to require certain information fields on your checkout form at the time of an order. To make a form field required, you need to enter an asterisk(*) as the last character of the field name. For example, to make the billing company field required, follow the instructions below:

Please note: Please do not get carried away by making all field required because this will frustrate your customers. You should only make important fields check for validation such as billing information, credit card numbers and phone numbers. Most users do not use the field validation function unless they are having a problem with their customers submitting blank orders.

To make fields required on your Checkout Form:

1. Launch JAC in your editor.

2. Click on the "JAC Checkout Form" Icon.

3. Select the "Download Existing Checkout Form from JAC Network for editing" option.

4. Enter your Administrative password.

5. Click "OK"

6. Your Checkout form will appear in your editor screen.

7. Select the field you wish to make required (For example, Billing Company)

8. Double click the field. A pop-up screen will appear.

9. At the end of the code name, add an asterisk(*). (For example, Billing Company, code name billcompany - add an asterisk, billcompany*)

The new HTML source code for the required field will look similar to this:

Prior to making the field required: <input type="text" name="billcompany" size="30">

After making the field required: <input type="text" name="billcompany*" size="30">

10. Click the "OK" button.

11. Ignore any warnings that might appear by clicking the "OK" button.

12. Save your updated checkout form.

13. With the updated checkout form open in the editor screen, click on the "JAC Checkout form" icon.

14. Select the "Upload Checkout Form to JAC Network" option.

15. Enter your Administrative password.

16. The updated form is now uploaded. Test your site to view the new checkout form.Please note: Some browsers will not remember the form values entered by your customer if your customer fails to enter information in some fields and is then required to click the back button. Therefore, the customer will have to reenter all form values. This is not caused by JustAddCommerce and is unavoidable due to browser variance.

Still need more information? Check out the following related links:

 


software | gallery | support | credit card services | resellers | order now | company info | site map | privacy notice

Join the Rich Media Technologies, Inc. mailing list
Email:
Copyright 2003, Rich Media Technologies, Inc.