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JAC Knowledge Support Base

  • Common Issues for JAC support.
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JAC Technical Support Hours:

  • 9 a.m. to 5 p.m. (MST)
  • Monday through Friday
  • Closed holidays and weekends

JustAddCommerce Data Export

JustAddCommerce Data Export is an optional feature that is used to export your Customer information in text format from the JAC Network into your local computer. You may use this to export your data into third party programs such as Microsoft Excel, Access, Intuit Quickbooks, or any other program that supports data import from text files. The steps and specific format requirements for exporting your data are specified below:

Steps to Exporting Data:

  1. 1. Select the data base fields to export - choose the fields that you would like to export into your database or accounting program. Please note that selecting the Customer Details field will increase the time that is required to process this information for you.

  2. 2. Select the time frame to export - choose the time frame in which you would like the Order Data to come from. Please note that ONLY those orders that are NOT deleted will be exported. Additionally, selecting time ranges that include thousands of orders will take a long time to process and may cause your browser to time out. We highly recommend that you select time ranges that are short (ex. one month at a time) in order to avoid browser time out issues.

  3. 3. Click the Export Data to Text File button - this will process your Order Data on our Networks and create a text file from the order data.

  4. 4. Save this data as a text file in your browser. Be certain that this data is saved as a text file not as a html file.

  5. 5. Import the data into the third party program of your choice. The data format should be entered as follows in order to properly import the data into a third party program:

 

NOTE:  Only your customer information will be exported.  The products ordered attached to the order cannot be exported.  Due to how the JAC Network System works it was not possible for our engineers to include this in the export feature.

Only orders that are still in your account can be exported.  Orders that are deleted cannot be exported

 

Data Format:

  • Tab delimited

  • No text qualifier

  • First line is data field names

Recommendation: After exporting your data we recommend that you save all of your JAC order data on your local computer. We also recommend that you keep 30 days of information in your JAC account on our network and delete any prior order data in order to speed the processing time of your JAC account.


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