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JAC Knowledge Support Base

  • Common Issues for JAC support.
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JAC Technical Support Hours:

  • 9 a.m. to 5 p.m. (MST)
  • Monday through Friday
  • Closed holidays and weekends

JustAddCommerce Free Shipping Option

JustAddCommerce allows you to ship certain items for free if you use either the Rate Calculation or Single Rate Chart shipping settings. For the Free shipping option to work, the shipping has to be automatically calculated for your customer without their choosing any shipping options (Ex. Standard vs. Overnight Shipping), therefore the other shipping options — User Choice, Multiple Rate Calculation, Multiple Rate Chart and UPS Online®—will override the Free Shipping option for your site.

Please note: If any additional charges are added, such as base rate, handling fees, or insurance, those charges will be added to the order automatically — Free Shipping will not override those charges.

To add Free Shipping to your product:

  1. Launch JustAddCommerce in your editor.
  2. Click on the "Purchase Button" icon.
  3. In the first screen you will find the "Free Shipping" checkbox. Click this box to activate the "Free Shipping" option.
  4. Continue adding the necessary information in the "Puchase Button" screen.
  5. Click "OK".
  6. Save and upload your page to your host server.


Still need more information? Check out the following related links:


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