link to home page link to jac page link to jac gallery page link to resellers page
link to order page link to credit card services page link to support page link to about us page
link to knowledge base

JAC Knowledge Support Base

  • Common Issues for JAC support.
link to tech support

JAC Technical Support Hours:

  • 9 a.m. to 5 p.m. (MST)
  • Monday through Friday
  • Closed holidays and weekends

Installation tips

Installation location on your hard drive

When installing JAC do not change the location to where JAC is installed. JAC is installed in the Program Files section in a folder titled "Rich Media Technologies, Inc.". Keep the program in this location when installing JAC.

Installation of a Registered JAC License

Once you have installed JustAddCommerce successfully on your computer you will need to launch the program in your editor. The first time you start JustAddCommerce by activating any of the JustAddCommerce functions, you will see the JustAddCommerce License Manager. Even though you are a new user, you will want to select the Existing User or Add Previous License option from the pull down menu. This will activate the JustAddCommerce Serial Number field allowing you to enter the Serial number given to you at the time of purchase. You may also use the Add Previous License option to install additional Registered Licenses on your machine if you are using JAC on more than one web site. Please note: If you do not manually enter the JAC Serial number given to you at the time of purchase, a Demo Serial number will be automatically installed in your JAC program. You cannot have a Demo Serial number and a Registered Serial number on the same web site as your orders will not go into the correct (Registered) account.

Installation when using Windows 2000 or Windows XP



If you are using Windows 2000 or Windows XP you must install and use JAC logged in as the Administrator. If you are not logged in as the Administrator, the JAC program will not work.

Installing the JustAddCommerce program for Dreamweaver 4.0, UltraDev and MX

 

  1. Click on the JustAddCommerce 5.0 Download link for Dreamweaver
  2. At the prompt, select if you want to either open or save the file download.
  3. When the JAC program is activated the Macromedia Extension Manager will appear.
  4. Accept the Macromedia Extension Manager agreement.
  5. A pop-up "Installing Extension" box will appear.
  6. When the program is successfully installed you will see it appear in the Macromedia Extension Manager.
  7. Open Dreamweaver.
  8. JustAddCommerce will appear in the Object/Insert window pull down menu.  Please Note:  In the MX 2004 version, JAC will appear under the common pull down menu listed as jacadmin.

 

Uninstalling the JustAddCommerce program for FrontPage® from your operating system

To make sure JustAddCommerce is completely removed from FrontPage follow the steps below:

Uninstall JAC using the Regedit feature:

  1. Click on the "Start" menu
  2. Select "Run..."
  3. Type in "regedit" (without the quotation marks)
  4. Locate the key: "HKEY_CURRENT_USER" and double click it
  5. Locate the "Software" folder and double click it
  6. Locate the "Microsoft" folder and double click it
  7. Locate the "FrontPage" folder and double click it
  8. Select the "Editor" folder and click on it.
  9. Click on the "Init Commands" folder
  10. In the right hand side of the screen click on the "commandJac" option
  11. Delete this item

    Then:
  1. Close out of the "Microsoft" folder
  2. You should still be in the "Software" folder so locate the "Rich Media Technologies, Inc." folder
  3. Select the folder and delete it.
  1. Staying in the "regedit" screen close out of the "HKEY_CURRENT_USER" folder
  2. Select the "HKEY_LOCAL_MACHINE" folder and double click it
  3. Select the "Software" folder and double click it
  4. Locate the "Rich Media Technologies, Inc." folder
  5. Click on it and delete it
  6. Close out the "regedit" screen.

 


Remove JAC from your system using the Add/Remove feature:

  1. Click on the "Start" menu
  2. Select "Settings"
  3. Choose "Control Panel"
  4. Double click "Add/Remove Programs"
  5. Locate JustAddCommerce
  6. Remove JustAddCommerce from your hard drive
  7. Restart your computer
 

software | gallery | support | credit card services | resellers | order now | company info | site map | privacy notice

Join the Rich Media Technologies, Inc. mailing list
Email:
Copyright 2003, Rich Media Technologies, Inc.