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JAC Knowledge Support Base

  • Common Issues for JAC support.
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JAC Technical Support Hours:

  • 9 a.m. to 5 p.m. (MST)
  • Monday through Friday
  • Closed holidays and weekends

JustAddCommerce Payment Settings

Within the Payment Settings section you may adjust your Tax Calculation settings, Currency settings, Real Time Processing settings, Confirmation message, as well as the Continue URL feature. Please click on any of the links below to jump to your topic of interest or simply scroll down the page.

Tax Calculation settings
Currency settings
Real Time Processing settings - Nova or Authorize.Net
Confirmation message and Continue URL settings

Tax Calculation Settings

Tax Calculations may be set for locations within the United States, as well as outside of the United States.

For Tax Calculations to locations within the United States do the following:

  • 1. Access your JustAddCommerce account using your Administrative Password

  • 2. Under the "Payment Settings" heading on the left hand side of the screen, click on the "Tax Calculation" link.

  • 3. Your browser will show the page below:
  • 4. Select Taxable Shipping if applicable. This setting enables JustAddCommerce to automatically calculate Tax plus Shipping Costs. Most States do not require this, however it is available if your State has passed legislation that requires Merchants to collect tax on Shipping Costs. You must click the "Save Taxable Shipping" button in order to permanently save your changes on the JustAddCommerce Network.

  • 5. If you need to charge tax by Billing State: Select the State(s) from the pull-down menu. Then enter the tax rates for each State. The State and Tax percent will show to the left of the screen.

  • 6. If you need to charge tax by Shipping Zip Codes: Enter the zip code(s) in the provided field. Then enter the tax rates for each zip code. The Zip Code and tax percent will show to the left of the screen.

 

For Tax Calculations to Locations Outside of the United States do the following:

  • 1. Access your JustAddCommerce account using your Administrative Password

  • 2. Under the "Payment Settings" heading on the left hand side of the screen, click on the "Tax Calculation" link.

  • 3. Your browser will show the page below:
  • 4. In the Zip Code input box, enter the name of the location you want to tax. (ex. Quebec) In the % input box, enter the tax amount. Although you are entering the information in the Zip Code area, it will appear in the "State" section of the Current Tax Settings area.

  • 5. After you have added the location names to your Tax Calculations settings, the next step is to manually enter the added location names to your Checkout form. To do this, open your checkout form in your editor, double click on the "State" fields and add the necessary location names.

  • 6. Save the edited Checkout form, then Upload the form to the JAC Networks by selecting the "Upload Checkout form" option provided in the "Checkout form" section within the JustAddCommerce Menu bar.

Currency Settings

JustAddCommerce can display currency symbols other than the US dollar ($). You can use only one currency per copy of JustAddCommerce.

Please note: Even though JustAddCommerce can display a non-US dollar currency symbol, JAC does not do rate conversions or support more than one type of currency.

To change your currency symbol:

  • 1. Access your JustAddCommerce Account using your Administrative password.

  • 2. Under the "Payment Settings" heading on the left hand side of the screen, locate the "Currency" link.

  • 3. Click on the "Currency" link.

  • 4. Enter your currency symbol in the box provided. For example,"£".

  • 5. Click the "Save Currency Settings" button.

Real Time Processing settings for Nova Corporation

The Real Time Processing settings must be filled out in order for JustAddCommerce to connect to Nova and automatically authorize and charge your customers' credit cards.  Once the order is approved you and your customer will receive an e-mail confirmation of the order. The Real Time version may be used with a JustAddCommerce Nova account or any other Internet Nova merchant account issued by another MSP such as Costco.

Please Note: If using a non-JustAddCommerce Nova processing account, contact our Sales Department at 1-866-343-4206, ext 1. (Monday - Friday, 9 a.m. - 5:30 p.m. MST) to setup your Terminal Identification Numbers (TIDs) for JustAddCommerce. If using a JustAddCommerce Nova processing account, your MID and TIDs will be automatically setup by our Sales Department.

To set up your Real Time Processing version with a Nova Corporation processing account:

  • 1. Access your JustAddCommerce account using your Administrative password.

  • 2. Under the "Payment Settings" heading on the left side of the screen, locate the "Real Time Processing" link.

  • 3. Click on the "Real Time Processing" link.

  • 4. Your browser will show the page below:
  • 6. The "Enable Real Time Payment Processing" box will be marked however, in order to activate automatic processing of the credit cards from your JustAddCommerce orders, uncheck the box and then check it again.

  • 7. You are using the "JustAddCommerce" Payment Gateway so make sure that is what appears and click the "Change Gateway" button to ensure that the settings are appropriate for the JustAddCommerce Payment Gateway.

  • 8. The "Accept URL Send" section is only used if a CGI program is written to override the JustAddCommerce order confirmation message to extract the order number and the total from the passed URL Get Method.  If you want to have the standard confirmation message appear, you must keep this blank. If you do enter a URL here, orders will still be taken but your customer will not see a confirmation message to notify them that the order went through properly.

  • 9. Click the "Save Real Time Processing Settings" button to save and activate your Real Time Settings.

  • 10. Test your JustAddCommerce account. Send a sample order through your account using your credit card. Once placed and testing is complete, simply access your Nova Virtual Terminal through your JAC account to "Void" the test purchase(s).

Real Time Processing settings for Authorize.Net.

The Real Time Processing settings must be filled out so JustAddCommerce can automatically connect to AuthorizeNet allowing them to authorize and charge your customers' credit cards. Once the order is approved you and your customer will receive an e-mail confirmation of the order. The Real Time version is compatible with all Authorize.Net processing accounts, however we are not yet compatible with the Wells Fargo® SecureSource® processing account for Authorize.Net.

To setup your Real Time Processing version to work with an Authorize.Net processing account you must perform settings within your Authorize.Net account as well as within JustAddCommerce.

For your Authorize.Net settings, please email our tech support department. Email support

For your JustAddCommerce settings, follow the directions below:

  • 1. Access your JustAddCommerce account using your Administrative password.

  • 2. Under the "Payment Settings" heading on the left side of the screen, locate the "Real Time Processing" link.

  • 3. Click on the "Real Time Processing" link.

  • 4. Your browser will show the page below:
  • 5. Check the "Enable Real Time Payment Processing" box to activate automatic processing of the credit cards from your JustAddCommerce orders.

  • 6. Select the "AuthorizeNet" payment gateway from the pull down menu and click the "Change Gateway" button to ensure that the settings are appropriate for the Authorize.Net payment gateway.

  • 7. Enter the exact Authorize.Net Login ID that was issued to you with your Authorize.Net account in the given field. Note: This must be exactly identical in letter case and spacing as issued to you.

  • 8. If you are using a Third Party payment gateway for your Authorize.Net account, enter the Secure Host URL issued to you with your account in the given field. Enter this URL here so the information will get passed through this gateway and allow credit cards to be processed.

  • 9. Click the "Save Real Time Processing Settings" button to save and activate your settings.

  • 10. Test your JustAddCommerce account. Send a sample order through your account using your credit card. Once placed and testing is complete, simply access your Authorize.Net Virtual Terminal to "Void" the test purchase(s).

Confirmation Message and Continue URL Settings

The Confirmation message and Continue URL set in this section are displayed to your customer after they have completed the final order submission by clicking on the "Submit Secured Order" button.  The customer will receive a "This is your Receipt" page that displays your customized confirmation message, an order number, a "Click Here to Continue" link (if you use the Continue URL feature) and your URL address at the bottom of the confirmation page (if you use the Continue URL feature). This is a good place to thank your customers for purchasing from your store, to add your company contact information and return them to your Web site for further browsing as well as provide your customers with an easy way to contact you after they've made a purchase from your site.JustAddCommerce lets you enter a customized message on the customer receipt page that is automatically generated by the JAC Transaction Network.

To change your confirmation message:

  • 1. Access your JAC Account using your Administrative password.

  • 2. On the left hand side of the screen under the "Payment Settings" heading is the "Confirmation message" link.

  • 3. Click on the "Confirmation message" link.

  • 4. In the Message box provided, enter your message.

  • 5. Click on the "Save Confirmation" button to save your confirmation message settings.

If you would like your customers to return to your home page or a different URL after shopping from your site, a "Click Here to Continue" link can appear under the confirmation message. The "Click Here to Continue" link on the JustAddCommerce receipt page always refers the customer to the specific URL you have designated and will ensure that the specific URL will be present at the bottom of the Confirmation page.

To add the "Continue URL" link to your Confirmation Receipt page:

  • 1. Access your JAC Account using your Administrative password.

  • 2. On the left hand side of the screen under the "Payment Settings" heading is the "Confirmation message" link.

  • 3. Click on the "Confirmation message" link.

  • 4. In the "Continue URL" box provided, enter your desired URL address. Make sure you use the form: http://www.yourwebsitepageaddress.com

  • 5. Click on the "Save Confirmation Message" button to save your confirmation message settings.

"Auth Only" for Authorize.net Users

To set your real-time processing to the "Auth Only" method, which allows the funds to be authorized but not captured until you are ready to ship the product, add the following line of code to your checkout form HTML. The "Auth Only" feature will hold funds for 30 days until a force is performed to capture the authorized funds. Note that this will take all orders in an "Auth Only" mode.

Add this line of code in the HTML of your checkout from.

<input type="hidden" name="x_Type" value="AUTH_ONLY">

We recommend entering it toward the end of the form. You can place it anywhere as long as it is before the end </form> tag. An example would be:

<input type="hidden" value="YOUR SERIAL NUMBER HERE " name="merchant ">
<input type="hidden" name="x_Type" value="AUTH_ONLY">

 



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